Equine Terms & Conditions

To make sure you have the best experience you can of our equine area we request you follow a few instructions to ensure you and your horses safety.

  • By using Tuppenhurst Equine Arena facilities, you agree to abide by the following terms and conditions. Please read carefully.


    Equine Terms and Conditions

    To ensure a safe and enjoyable experience for both you and your horses, we ask that you adhere to the following terms and conditions. Your cooperation helps us maintain a safe and pleasant environment for all riders

     

    1. Rider Safety
    Helmets : Correctly fitted riding hats must be worn at all times when mounted 

    2. Arena Usage
    The arena is to be used only during the hours booked, please refer back to your confirmation email for clarity

    Please ensure that all gates are closed and secure when entering or leaving the arena

    Droppings: All droppings in the arena must be cleaned up and tipped in the muck heap, which is signposted in the parking area - there is a scoop for your convenience.

    Please do not leave the scoop full for the next customer

    If hacking to us please dismount and lead horse(s) through the farmyard 

     

    3. Parking and Cleanliness

    Directions to Parking:

    Enter through the main farm entrance, passing the cafe on your left, the house on your right, and the museum on your right.

    The pole barn will be on your right with a sign pointing left, between two sets of buildings 

    Please turn left at the sign and park down at the Arena -  please inform us immediately via phone call if you are unable to do so 

    This ensures safe movement for farm traffic, arena traffic, and dog field users.

    Parking Area:

    Please park down at the Arena ; 

    Please ensure the parking area is kept tidy

    Hay nets must not be tied to the outside of trailers or vehicles

    Any muck from trailer or hay net is to be tidied up and can be tipped in the sign posted muck heap area , there is a scoop for your convenience at the arena

    Droppings: All droppings in the car park must be cleaned up. These should be disposed of in the muck heap, which is signposted in the parking area   - there is a scoop for your convenience 

    please do not leave the scoop full for the next customer

    4. Jumps and Equipment

    Setting up Jumps/Poles/Dressage Boards : must be set up at an appropriate level for your ability, and the distances between jumps/poles/boards should be checked before riding them 

    Use of equipment : Equipment is used at riders own risk 

    Condition of Equipment: Jumps and other equipment should be left in the same condition as found. If any item is damaged during use, it must be reported immediately, and any necessary costs for repair or replacement must be covered by the rider.

    5. Age Restrictions

    Riders under the age of 18 must be accompanied by a responsible adult at all times.

    A Responsible Adult is 18 and over 

    6. Risk and Liability

    The facilities are used at the rider’s own risk

    All hirers (the individual in whose name the bookings is made) are responsible for their own safety, accompanying persons safety and the safety accompanying horse(s) whilst using the premises

    Parking: Cars and vehicles are parked at the owner’s own risk. We are not responsible for any loss or damage to vehicles or property.

    Respect the Working Farm: As Tuppenhurst Dog Field is part of a working farm, please stay within the designated dog field and parking area. Do not wander the farm yard or any other areas for safety reasons.

    Breaking Rules: If any rules are broken during your session, Tuppenhurst Dog Field reserves the right to refuse service and ask the customer to leave the premises immediately, with no refund provided.

    7. Booking, Rescheduling, and Cancellations

    Booking 

    Your booking confirmation will be sent via email , please check it for any information and let us know should you need any help with your booking 

    Rescheduling Sessions:

    Requests to reschedule must be received and confirmed by Tuppenhurst Equine Arena 48 hours before your session

    Sessions may be moved within 14 days of the original booking

    A session may only be rescheduled once

    Cancellation Policy:

    Cancellations are at the discretion of Tuppenhurst Equine Arena

    Please contact us promptly if you need to cancel.

    8.  Site Rules

    No Smoking, Vaping, or Drinking: Smoking, vaping, or consuming alcohol is prohibited on Tuppenhurst Farm, including the Dog Field.

    Waste Disposal:

    If bringing a dog you are responsible for cleaning up after your dog. A green dog waste bin is available at the top of the yard (left past the cafe as you drive in or right before the cafe as you drive out

    Please take all rubbish home with you

    No Unattended Dogs: Dogs must never be left unattended or tied up

    Responsible Adult: dogs must be accompanied by a responsible adult (18+)

    All children must be supervised at all times

    Arrival Before Session: If you arrive early or while waiting for the previous customer to leave, please do not enter the arena until they have left, please wait in the car park area

    Respect the Working Farm: As Tuppenhurst Equine arena is part of a working farm, please stay within the Arena and designated parking area. Do not wander the farm yard or any other areas for safety reasons

    Speed Limit: Please adhere to a 5mph speed limit while driving down the yard - If walking, please inform us in advance.


    By adhering to these terms, we aim to provide a safe, enjoyable, and well-maintained environment for all equine activities. Thank you for your cooperation